Petland Nashville

Billing Terms & Conditions

If you have questions about products, orders, shipping, returns, payments or general enquiries, please use the form below or contact our support team directly.

Email Support

Reach our support team for order, product and general enquiries.

Phone Assistance

Use our phone line during business hours for customer support.

Support Hours

Monday to Friday, 9:00 AM–5:00 PM (CT).

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Store Address

1794 Gallatin Pike N, Madison, TN 37115, United States.

Send Us A Message

Please fill out the form below and our team will review your enquiry.

Effective Date: August 14, 2026

At Petland Nashville, we aim to provide a secure and straightforward payment experience for our customers.

Payments are processed through the payment providers available during checkout. Payment information submitted during checkout may be encrypted using industry-standard security measures to help protect your information during transmission.

For your security, we do not receive or store your full payment card details when payment processing is handled by third-party payment providers. Payment transactions are processed through the payment providers available on our website.

Accepted Payment Methods

We accept the payment methods displayed during checkout.

Depending on your location, device, payment provider, and checkout availability, supported payment methods may include:

  • American Express (AMEX)
  • Diners Club
  • Discover
  • JCB
  • Maestro
  • Mastercard
  • Visa
  • Visa Electron

The payment methods available for your order will be displayed before you complete your purchase.

If you choose PayPal, Apple Pay, Google Pay, Shop Pay, or another supported digital payment method, you may be redirected to the relevant secure payment provider to complete your transaction.

Billing Information

Customers are responsible for providing accurate billing information and valid payment details when placing an order.

Incorrect or incomplete billing information may result in payment delays, unsuccessful transactions, or order cancellation.

If a payment is declined, please contact your bank or payment provider before attempting your purchase again.

Payment Security

We are committed to protecting your payment information.

Payment transactions are processed through secure payment providers using appropriate security measures. Where applicable, payment information may be encrypted during transmission.

We do not store your complete payment card information on our website when payment processing is handled by third-party payment providers.

Contact Us

If you have any questions regarding payments, please contact us.

Business Name: Petland Nashville
Business Email: support@petlandnashville.com
Business Phone: +1 615-695-2088
Business Address: 1794 Gallatin Pike N, Madison, TN 37115, United States
Customer Service Hours: Monday–Friday | 9:00 AM–5:00 PM (CT)
Order Cut-Off Time: 5:00 PM (CT)

Contact Information

Use the details below if you would like to contact our team directly.

Call Us

+1 615-695-2088
📍

Store Address

1794 Gallatin Pike N,
Madison, TN 37115,
United States

Support Hours

Mon–Fri | 9:00 AM–5:00 PM (CT)

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Order Cut-Off

5:00 PM (CT)

Need Assistance?

You can contact us regarding the following topics:

Order Enquiries: Questions about placed orders or updates.
Shipping Enquiries: Delivery-related or dispatch-related questions.
Returns & Refunds: Support regarding eligible return requests.
Product Information: General questions about available products.
Payment Enquiries: Questions related to checkout or payment options.